We are looking for people keen to develop and learn new skills to help other local people with a wide range of issues/enquiries. Intensive training will be given for this interesting and very varied role.
We have a very comprehensive training programme which involves e-learning, taught sessions (face to face, zoom and/or Teams). Training can take approx 6 months to complete and we would require a commitment to volunteer for at least 6 hours per week. The range of topics covered is varied and includes debt, benefits, employment, family, legal, housing, health, consumer and immigration. Regular attendance and participation in on-going training is essential. Specialist training opportunities are available to experienced advisers.
Traditionally most advice has been delivered face to face in the bureau. However, due to Covid 19 we have adjusted our service to provide support by telephone, e-mail and virtual methods. These have proved very successful and will be developed further to improve accessibility for those unable to come in to the bureau.
Contact us on 01896 753889 or e-mail firstname.lastname@example.org for further information.